C
Evidence Grade C
Graded
accuracy verified by the review judge
Use with Hedging
Recent
32
32 -- average net promoter score for global average across all sectors (2025)
According to Retently's 2025 NPS Benchmark Report, the global average NPS across all sectors is 32.
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
32
Unit
Score
Data Vintage
2025
Entity
Evidence Quality
C
Moderate quality evidence
Useful directional data with some methodological gaps. Treat as indicative rather than definitive -- corroborate before citing in formal research.
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
70
Methodology
45
Freshness
94
Sources (4)
Retently
Primary
Tier A
https://retently.com ↗
Source Article
What Is a Good Net Promoter Score (NPS)?
You’ve got your Net Promoter Score (NPS®). Now what? Getting your score can be exciting, but also confusing. Is it good? Bad? Normal for your industry? Without context, even solid scores can send teams fixing the wrong things or celebrating too early.
This article gives you what you need to figure i…
Also cited by
2026-07-17
2026-08-17
2026-08-08
Original Research
Retently
· Original study ↗
Methodology
According to Retently’s 2025 NPS Benchmark Report
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Suggested hedging: based on claims without stated methodology, using potentially outdated figures, with unverified sample sizes...
Plain Text
global average across all sectors: 32 average net promoter score. Source: Retently (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/global-average-nps-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/global-average-nps-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>32</strong> -- average net promoter score for global average across all sectors<br><small>Source: Retently (2025) · <a href="https://lighthousedata.io/data/global-average-nps-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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