B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
43
43 -- average net promoter score for Professional Services industry (2025)
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Lighthouse Research Team
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Source verified
Evidence graded
Value
43
Unit
Score
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
60
Freshness
95
Sources (2)
Goji Labs
Primary
Tier C
https://gojilabs.com/blog/what-is-an-nps-score-a-guide-to-the-net-promoter-score/ ↗
Source Article
What is an NPS Score? A Guide to The Net Promoter Score
When you have a digital product, it’s essential to know where it stands among users. By learning how consumers feel about your product, app, website, or company, you can iterate, keep a thumb on the pulse of user engagement, and better position yourself for product-market fit. And this is where your…
Also cited by
Original Research
Goji Labs
· Original study ↗
Methodology
Industry NPS benchmark table published by Goji Labs
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Professional Services industry: 43 average net promoter score. Source: Goji Labs (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/professional-services-average-nps-43
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<blockquote cite="https://lighthousedata.io/data/professional-services-average-nps-43" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>43</strong> -- average net promoter score for Professional Services industry<br><small>Source: Goji Labs (2025) · <a href="https://lighthousedata.io/data/professional-services-average-nps-43" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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