B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
86%
86% -- customer abandonment rate for retail customers (2026)
86% of customers abandon a retailer entirely after experiencing two stockouts.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
86%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
appse.ai
Primary
Tier C
https://www.appse.ai/blog/multi-channel-inventory-sync ↗
Source Article
Multi-Channel Inventory Sync: Keeping Stock Accurate Across Systems
Original Research
appse.ai
· Original study ↗
Methodology
Unattributed industry statistic cited by vendor blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
retail customers: 86% customer abandonment rate. Source: appse.ai (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-abandon-retailer-two-stockouts
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<blockquote cite="https://lighthousedata.io/data/customers-abandon-retailer-two-stockouts" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>86%</strong> -- customer abandonment rate for retail customers<br><small>Source: appse.ai (2026) · <a href="https://lighthousedata.io/data/customers-abandon-retailer-two-stockouts" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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