B
Evidence Grade B
Safe to Cite
Current
54%
54% -- customer satisfaction rate for airline passengers (2026)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
54%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Sources (5)
Minitab
Primary
Tier C
https://blog.minitab.com/es/blog/comprendiendo-satisfaccion-del-cliente-con-mss ↗
Source Article
Comprendiendo la Satisfacción del Cliente para Mantenerla en Alto
Also cited by
2026-08-17
2026-08-17
Original Research
Minitab
· Original study ↗
Methodology
Study based on a survey of over 100,000 rows of data.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
airline passengers: 54% customer satisfaction rate. Source: Minitab (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer_satisfaction_airline_study
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customer_satisfaction_airline_study" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>54%</strong> -- customer satisfaction rate for airline passengers<br><small>Source: Minitab (2026) · <a href="https://lighthousedata.io/data/customer_satisfaction_airline_study" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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