B Evidence Grade B Safe to Cite Dated

52%

52% -- customer satisfaction rate for Baumarktkunden (2016)

Name: Customer Satisfaction Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-14

2016 · n=2,080 · IFH KÖLN

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Attribution: IFH KÖLN View source

Lighthouse Research Team

Last verified: 2026-08-14 · How we verify data →

Source verified Evidence graded

Value

52%

Unit

Percentage

Data Vintage

2016

Entity

Baumarktkunden

Sample Size

2,080

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

63/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

IFH KÖLN Primary Tier A

https://www.ifhkoeln.de/baumaerkte-sind-die-zeiten-beratungsloser-selbstbedienung-vorbei/ ↗

Confidence: 98/100 Vintage: 2016 Channel: Deep Crawl

Source Article

Baumärkte: Sind die Zeiten beratungsloser Selbstbedienung vorbei? - IFH KÖLN

Neue Studie zeigt: Nur jeder zweite Baumarktkunde ist wirklich zufrieden Innovation-Store-Netzwerk initiiert neue Studie „Baumarkt 2.0“. Baumärkte haben aus Kundensicht Optimierungspotenzial, insbesondere in puncto Beratung. Baumarktmitarbeiter sollten kompetent, problemlösungsorientiert und empathi…

Original Research

IFH KÖLN · Original study ↗

Methodology

Onlinebefragung, internetrepräsentativ quotiert nach Alter und Geschlecht

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

Baumarktkunden: 52% customer satisfaction rate. Source: IFH KÖLN (2016). Via Lighthouse Intelligence -- https://lighthousedata.io/data/baumarkt-zufriedenheit

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<blockquote cite="https://lighthousedata.io/data/baumarkt-zufriedenheit" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>52%</strong> -- customer satisfaction rate for Baumarktkunden<br><small>Source: IFH KÖLN (2016) · <a href="https://lighthousedata.io/data/baumarkt-zufriedenheit" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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