B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
27%
27% -- customer retention increase for Convin’s users (2023)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
27%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
86
Source
Convin
Primary
Tier A
https://webflow.convin.ai/blog/ai-call-center-software ↗
Source Article
Top Benefits of AI Call Center Software with Real-World Examples
Handling a frustrated customer on hold for too long is every call center manager's nightmare. Traditional call centers often struggle to meet growing customer demands, leading to inefficiencies and lost opportunities. Enter AI call center software—a revolutionary solution that ensures faster resolut…
Original Research
Convin
· Original study ↗
Methodology
Company earnings report
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
Convin’s users: 27% customer retention increase. Source: Convin (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/convin-customer-retention-rate-increase
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<blockquote cite="https://lighthousedata.io/data/convin-customer-retention-rate-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>27%</strong> -- customer retention increase for Convin’s users<br><small>Source: Convin (2023) · <a href="https://lighthousedata.io/data/convin-customer-retention-rate-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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