C Evidence Grade C Graded accuracy verified by the review judge Use with Hedging Recent

12.3%

12.3% -- conversion rate for ecommerce shoppers engaging with AI chat (2025)

2025  · Rep AI

12.3% of ecommerce shoppers who engaged with AI chat made a purchase.

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Attribution: Rep AI View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
12.3%
Unit
Percentage
Data Vintage
2025
Entity
ecommerce shoppers engaging with AI chat
C
Moderate quality evidence

Useful directional data with some methodological gaps. Treat as indicative rather than definitive -- corroborate before citing in formal research.

60/100 confidence
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
75
Rep AI Primary Tier A
https://www.bolddesk.com/blogs/ai-agents-for-ecommerce-revenue-growth ↗
Confidence: 72/100 Vintage: 2025 Channel: Cc Extraction
Source Article
AI Agents for Ecommerce: How to Increase Revenue in 6 Months
TL;DR: AI agents for ecommerce can increase revenue by automating high-impact customer interactions across the buying journey. They respond instantly, guide customer decisions, and personalize experiences at scale. This helps convert more visitors, increase repeat purchases, and improve overall effi…
Also cited by
2026-09-29
Original Research
Rep AI · Original study ↗

Rep AI’s 2025 ecommerce shopper behavior report

Methodology documented
Channelcommon_crawl
Suggested hedging: According to limited, single-source data, with unverified sample sizes...
Plain Text
ecommerce shoppers engaging with AI chat: 12.3% conversion rate. Source: Rep AI (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/conversion-rate-ai-chat-2025
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<blockquote cite="https://lighthousedata.io/data/conversion-rate-ai-chat-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12.3%</strong> -- conversion rate for ecommerce shoppers engaging with AI chat<br><small>Source: Rep AI (2025) · <a href="https://lighthousedata.io/data/conversion-rate-ai-chat-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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