B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
74%
74% -- customer switching rate for clients of companies with unsatisfactory products or services (2024)
74% of clients will go to competitors if they are not satisfied with the product or service offered by a company.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
74%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Dashly
Primary
Tier C
https://onboardingfaq.com/client-onboarding-process/ ↗
Source Article
Client Onboarding Process ⋆ Onboarding FAQ
Client onboarding process is just as important as employee onboarding which is not a known fact to everybody. If done correctly, it marks the start of a productive and profitable partnership. If done incorrectly, however, alarm bells may begin to ring.
Once the client signs the contract, the job doe…
Original Research
Dashly
· Original study ↗
Methodology
Cited from Dashly; secondary source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
clients of companies with unsatisfactory products or services: 74% customer switching rate. Source: Dashly (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/clients-switch-competitors-unsatisfied
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<blockquote cite="https://lighthousedata.io/data/clients-switch-competitors-unsatisfied" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>74%</strong> -- customer switching rate for clients of companies with unsatisfactory products or services<br><small>Source: Dashly (2024) · <a href="https://lighthousedata.io/data/clients-switch-competitors-unsatisfied" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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