B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
95%
95% -- survey response rate for SaaS cancellation surveys (in cancel flow) (2026)
SaaS cancellation surveys presented during the cancel flow achieve a response rate of 95% or higher.
- Stated as 95%+
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
95%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AntForms
Primary
Tier B
https://antforms.com/blog/cancellation-survey-template-saas-2026/ ↗
Source Article
Cancellation Survey Template for SaaS (2026)
Original Research
AntForms
· Original study ↗
Methodology
Response rate driven by required question in cancel flow.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
SaaS cancellation surveys (in cancel flow): 95% survey response rate. Source: AntForms (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cancellation-survey-response-rate-95
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<blockquote cite="https://lighthousedata.io/data/cancellation-survey-response-rate-95" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- survey response rate for SaaS cancellation surveys (in cancel flow)<br><small>Source: AntForms (2026) · <a href="https://lighthousedata.io/data/cancellation-survey-response-rate-95" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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