B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

12.85%

12.85% -- survey response rate for easyfeedback customers receiving email cancellation survey invitation (2021-11)

2021-11  · n=521  · easyfeedback

easyfeedback achieved a 12.85% response rate for its automated post-cancellation email survey, with 67 respondents out of 521 sent invitations.

  • Based on a specific internal example dataset of easyfeedback cancellation survey invitations.
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Attribution: easyfeedback View source
Lighthouse Research Team
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Source verified Evidence graded
Value
12.85%
Unit
Percentage
Data Vintage
2021-11
Entity
easyfeedback customers receiving email cancellation survey invitation
Sample Size
521
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
easyfeedback Primary Tier A
https://easy-feedback.com/newsletter/how-do-i-interpret-results-from-a-survey/ ↗
Confidence: 57/100 Vintage: 2021-11 Channel: Deep Crawl
Source Article
How do I interpret results from a survey? | easyfeedback
Insights from Dennis – 11/21 As today’s Insight, Dennis gives you an impression of the analysis of one of our real surveys and shows you how we interpret the results. First, some basic information about the survey under consideration: Key data about the survey Topic of the survey: Survey on the reas…
Original Research
easyfeedback · Original study ↗

67 of 521 customers invited by email (sent approx. 30 minutes after account cancellation) participated; survey running since August 2020; company characterizes 12.85% as a medium response rate within the norm for the survey topic

Methodology documented
Industrymarketing
Plain Text
easyfeedback customers receiving email cancellation survey invitation: 12.85% survey response rate. Source: easyfeedback (2021-11). Via Lighthouse Intelligence -- https://lighthousedata.io/data/easyfeedback-cancellation-survey-response-rate
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<blockquote cite="https://lighthousedata.io/data/easyfeedback-cancellation-survey-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12.85%</strong> -- survey response rate for easyfeedback customers receiving email cancellation survey invitation<br><small>Source: easyfeedback (2021-11) · <a href="https://lighthousedata.io/data/easyfeedback-cancellation-survey-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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