B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
27%
27% -- survey response rate for fintech webinar NPS via email (Zuddl) (2025)
A fintech webinar achieved a 27% response rate when an NPS question was sent out via email the next day.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
27%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Zuddl
Primary
Tier B
https://docs.zuddl.com/core-modules/audience-engagement/surveys ↗
Source Article
Surveys - Zuddl guides
Supported event types
Virtual ✅ | In-person ✅ | Webinar ✅ | Field event | Third-party
Virtual ✅ | In-person ✅ | Webinar ✅ | Field event | Third-party
Question builder
Inside Engagement › Surveys, you launch a drag-and-drop builder that supports single-choice, multi-choice, 1–5 rating, Net Promoter S…
Original Research
Zuddl
· Original study ↗
Methodology
Same NPS question sent by email the next day; vendor-documented case example
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
fintech webinar NPS via email (Zuddl): 27% survey response rate. Source: Zuddl (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/email-nps-response-rate-27
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<blockquote cite="https://lighthousedata.io/data/email-nps-response-rate-27" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>27%</strong> -- survey response rate for fintech webinar NPS via email (Zuddl)<br><small>Source: Zuddl (2025) · <a href="https://lighthousedata.io/data/email-nps-response-rate-27" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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