B
Evidence Grade B
Graded
under review
Safe to Cite
Current
1.9%
1.9% -- reply rate for Emails with 'can you chat?' subject phrases (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
1.9%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
7,839
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Yesware
Primary
Tier A
https://www.yesware.com/blog/how-to-write-a-professional-email/ ↗
Source Article
Behind the Scenes: How To Write A Professional Email Fast
Original Research
Yesware
· Original study ↗
Methodology
Yesware's own analysis of over 100,000,00 emails (as written in source; likely 100 million) from 7,839 companies; 'can you chat?' phrasing also reported to hurt open rates by over 30% (exact figure not given).
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Emails with 'can you chat?' subject phrases: 1.9% reply rate. Source: Yesware (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/can-you-chat-subject-reply-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/can-you-chat-subject-reply-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>1.9%</strong> -- reply rate for Emails with 'can you chat?' subject phrases<br><small>Source: Yesware (2026) · <a href="https://lighthousedata.io/data/can-you-chat-subject-reply-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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