B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
60%
60% -- purchase intent rate for customers calling businesses (2026)
60% of customers calling a business are ready to buy.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Harvard Business Review
Primary
Tier C
https://www.answerconnect.com/blog/answerconnect-services/receptionist-service/ ↗
Source Article
Choosing The Right Small Business Receptionist Service In 2026
Original Research
Harvard Business Review
· Original study ↗
Methodology
Attributed to Harvard Business Review; secondary citation
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customers calling businesses: 60% purchase intent rate. Source: Harvard Business Review (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/callers-ready-to-buy-60
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<blockquote cite="https://lighthousedata.io/data/callers-ready-to-buy-60" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- purchase intent rate for customers calling businesses<br><small>Source: Harvard Business Review (2026) · <a href="https://lighthousedata.io/data/callers-ready-to-buy-60" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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