B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
25%
25% -- profit increase from 5pct retention improvement for customer retention (Bain & Co. research) (2022)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Bain & Co.
Primary
Tier B
https://www.qv.systems/blog/the-auto-brokers-guide-to-repeated-reliable-renewals/ ↗
Source Article
The Auto-Brokers’ Guide to Repeated, Reliable Renewals - QV Systems
It’s an old business adage that it’s cheaper to keep a customer than win a new one. Nowhere is this truer than for auto-brokers. Renewals are a huge potential source of income for leasing brokers and one of the best ways to secure predictable, repeatable revenue. Various research puts the cost of wi…
Original Research
Bain & Co.
· Original study ↗
Methodology
Range of 25%-95% reported; midpoint extracted. Bain & Co. retention research
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customer retention (Bain & Co. research): 25% profit increase from 5pct retention improvement. Source: Bain & Co. (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/bain-retention-5pct-profit-25-95pct
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<blockquote cite="https://lighthousedata.io/data/bain-retention-5pct-profit-25-95pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- profit increase from 5pct retention improvement for customer retention (Bain & Co. research)<br><small>Source: Bain & Co. (2022) · <a href="https://lighthousedata.io/data/bain-retention-5pct-profit-25-95pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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