B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
15%
15% -- average return rate for UK shoppers (2023)
The average UK shopper returns 15% of the total number of items they buy online.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
15%
Unit
Percentage
Data Vintage
2023
Entity
Geography
UK
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Retail Technology Show
Primary
Tier A
https://www.retailconnections.co.uk/articles/retailers-shouldnt-ban-serial-returners-say-32-of-shopp… ↗
Source Article
Retailers shouldn’t ban serial returners say 32% of shoppers - Retail Connections
Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest spending customers to the retailer, according to new research from the Retail Technology Show, retail’s golden ticket event taking place on 2…
Original Research
Retail Technology Show
· Original study ↗
Methodology
Original research of over 1,000 UK shoppers by Retail Technology Show
Segmentation
IndustryRetail
RegionUK
Cite this stat
Plain Text
UK shoppers: 15% average return rate. Source: Retail Technology Show (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/average_return_rate_uk_shoppers
HTML Embed
<blockquote cite="https://lighthousedata.io/data/average_return_rate_uk_shoppers" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- average return rate for UK shoppers<br><small>Source: Retail Technology Show (2023) · <a href="https://lighthousedata.io/data/average_return_rate_uk_shoppers" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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