B Evidence Grade B Graded under review Safe to Cite Current

38%

38% -- email survey response rate for Attacat's long-standing ecommerce client (HubSpot CSAT survey emails to Customer and Evangelist lifecycle-stage contacts) (2026)

Name: Email Survey Response Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-07

2026 · Attacat

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Attribution: Attacat View source

Lighthouse Research Team

Last verified: 2026-09-07 · How we verify data →

Source verified Evidence graded

Value

38%

Unit

Percentage

Data Vintage

2026

Entity

Attacat's long-standing ecommerce client (HubSpot CSAT survey emails to Customer and Evangelist lifecycle-stage contacts)

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Attacat Primary Tier B

https://www.attacat.co.uk/brain/what-is-customer-experience-and-how-can-you-use-hubspots-survey-tool… ↗

Confidence: 53/100 Vintage: 2026 Channel: Common Crawl

Source Article

What is customer experience and how can you use HubSpot’s survey tools to measure and improve it?

Original Research

Attacat · Original study ↗

Methodology

Self-reported agency case study; personalised CSAT survey emails delivered 'to date' as of publication; no specific date range given, so collection year used

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

Attacat's long-standing ecommerce client (HubSpot CSAT survey emails to Customer and Evangelist lifecycle-stage contacts): 38% email survey response rate. Source: Attacat (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/attacat-ecommerce-client-csat-email-response-rate

HTML Embed

<blockquote cite="https://lighthousedata.io/data/attacat-ecommerce-client-csat-email-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>38%</strong> -- email survey response rate for Attacat's long-standing ecommerce client (HubSpot CSAT survey emails to Customer and Evangelist lifecycle-stage contacts)<br><small>Source: Attacat (2026) · <a href="https://lighthousedata.io/data/attacat-ecommerce-client-csat-email-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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