B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
9
9 -- customer satisfaction score for Zenjob (AI voice agent screening calls via telli) (2026)
Candidate CSAT for Zenjob's AI-led screening calls powered by telli has remained at a steady 9 out of 10.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
9
Unit
Score
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
telli / Zenjob
Primary
Tier C
https://www.telli.com/ai-voice-agents/article/csat-guide ↗
Source Article
Guide to CSAT: How To Improve Customer Satisfaction Scores
Guide To CSAT: How To Improve Customer Satisfaction Scores
Learn how to calculate, benchmark, and improve CSAT with proven customer support strategies and AI automation.
- CSAT shows how customers feel immediately after a support, sales, onboarding, or service interaction, making it one of the clear…
Original Research
telli / Zenjob
· Original study ↗
Methodology
Vendor-reported case study (telli.com) of Zenjob's AI-led candidate screening calls
Methodology documented
Segmentation
IndustryAI
Cite this stat
Plain Text
Zenjob (AI voice agent screening calls via telli): 9 customer satisfaction score. Source: telli / Zenjob (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/zenjob-ai-call-csat-9-of-10
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<blockquote cite="https://lighthousedata.io/data/zenjob-ai-call-csat-9-of-10" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>9</strong> -- customer satisfaction score for Zenjob (AI voice agent screening calls via telli)<br><small>Source: telli / Zenjob (2026) · <a href="https://lighthousedata.io/data/zenjob-ai-call-csat-9-of-10" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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