B Evidence Grade B Graded under review Safe to Cite Current

4 -- customer satisfaction score for Twilio (2026)

Name: Customer Satisfaction Score Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-02

2026 · n=381 · CloudTalk

Cite this stat Share How we verify

Attribution: CloudTalk View source

Lighthouse Research Team

Last verified: 2026-08-18 · How we verify data →

Source verified Evidence graded

Value

Unit

Score

Data Vintage

2026

Entity

Twilio

Sample Size

381

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

74/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (12)

CloudTalk Primary Tier A

https://www.stitchdata.com/vs/ab-initio/funnel/ ↗

Confidence: 91/100 Vintage: 2026 Channel: Cc Backfill

Source Article

HubSpot is Recognized as a December 2018 Gartner Peer Insights Customers’ Choice for CRM Lead Management

HubSpot is excited to share that it was named a December 2018 Gartner Peer Insights Customers’ Choice for CRM Lead Management. Gartner defines CRM Lead Management as: "The process of capturing leads, tracking their activities and behavior, qualifying them, giving them constant attention to make them…

Also cited by

CloudTalk https://www.cloudtalk.io/blog/best-phone-system-for-healthcare-industry/

2026-08-18

cloudtalk.io http://www.cloudtalk.io/avaya-vs-twilio/

2026-08-07

Stitch Data https://www.stitchdata.com/vs/ab-initio/funnel/

2026-08-11

Skyword https://www.skyword.com/press/skyword-named-a-2021-gartner-peer-insights-custome…

2026-08-11

revenue.io https://www.revenue.io/blog/the-9-best-clari-alternatives-competitors

2026-08-17

Denodo https://www.denodo.com/en/press-release/2022-02-09/denodo-once-again-named-custo…

2026-08-12

CloudTalk https://www.cloudtalk.io/de/genesys-cloud-cx-alternative/

2026-08-12

Kentico Software https://web.archive.org/web/20191215082314id_/https://www.kentico.com/company/pr…

2026-08-14

Mention https://mention.com/en/blog/brandwatch-vs-meltwater/

2026-08-06

La Growth Machine https://lagrowthmachine.com/lemlist-review/

2026-08-11

CloudTalk http://www.cloudtalk.io/dialpad-vs-google-voice/

2026-08-07

Original Research

CloudTalk · Original study ↗

Methodology

Customer reviews on G2

Trend Over Time

Period	Value	Change
2026 (current)	4
2026 (current)	5	+4.5%

Segmentation

Industrymarketing Channelcommon_crawl

Cite this stat

Plain Text

Twilio: 4 customer satisfaction score. Source: CloudTalk (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-satisfaction-twilio-g2-2

HTML Embed

<blockquote cite="https://lighthousedata.io/data/customer-satisfaction-twilio-g2-2" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>4</strong> -- customer satisfaction score for Twilio<br><small>Source: CloudTalk (2026) · <a href="https://lighthousedata.io/data/customer-satisfaction-twilio-g2-2" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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