B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
8.7%
8.7% -- ai search brand mention rate for Zendesk (ChatGPT) (2026)
ChatGPT mentioned Zendesk in 8.7% of its analyzed answers (443 out of 5,119 responses).
- Prompts tracked by AmICited were weighted toward SaaS, e-commerce, and support topics.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
8.7%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
5,119
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AmICited
Primary
Tier A
https://www.amicited.com/da/data-reports/how-often-is-zendesk-mentioned-by-ai-search-engines/ ↗
Source Article
Hvor ofte nævnes Zendesk af AI-søgemaskiner?
Original Research
AmICited
· Original study ↗
Methodology
443 Zendesk mentions out of 5,119 ChatGPT answers
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Zendesk (ChatGPT): 8.7% ai search brand mention rate. Source: AmICited (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/zendesk-chatgpt-mention-rate-2026
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<blockquote cite="https://lighthousedata.io/data/zendesk-chatgpt-mention-rate-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>8.7%</strong> -- ai search brand mention rate for Zendesk (ChatGPT)<br><small>Source: AmICited (2026) · <a href="https://lighthousedata.io/data/zendesk-chatgpt-mention-rate-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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