B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
8.1%
8.1% -- ai search brand mention rate for Zendesk (2026)
Zendesk was mentioned in 8.1% of answers across 1,905 tracked prompts evaluated across five AI search engines by AmICited.
- Prompts were weighted toward SaaS, ecommerce, and support topics
- Mentions counted regardless of whether the answer linked to Zendesk
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
8.1%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
19,279
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AmICited
Primary
Tier A
https://www.amicited.com/da/data-reports/how-often-is-zendesk-mentioned-by-ai-search-engines/ ↗
Source Article
Hvor ofte nævnes Zendesk af AI-søgemaskiner?
Original Research
AmICited
· Original study ↗
Methodology
AmICited ran 1,905 tracked prompts through five AI search engines (weighted toward SaaS, ecommerce, support topics), recording all brand mentions across 19,279 answers; Zendesk mentioned in 1,567 answers
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2026 (current) | 8.1% | |
| 2026 (current) | 8.1% | 0% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
Zendesk: 8.1% ai search brand mention rate. Source: AmICited (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/zendesk-ai-mention-rate-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/zendesk-ai-mention-rate-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>8.1%</strong> -- ai search brand mention rate for Zendesk<br><small>Source: AmICited (2026) · <a href="https://lighthousedata.io/data/zendesk-ai-mention-rate-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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