B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

7%

7% -- revenue increase per one star rating increase for Restaurants on Yelp (2025)

2025  · Harvard Business School

A one-star rating increase on Yelp can increase restaurant revenues by up to 7%.

  • up to 7%
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Attribution: Harvard Business School View source
Lighthouse Research Team
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Source verified Evidence graded
Value
7%
Unit
Percentage
Data Vintage
2025
Entity
Restaurants on Yelp
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Harvard Business School Primary Tier B
https://onestopnw.com/customer-review-management/ ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
The Business Owner’s Guide to Effective Customer Review Management - OneStop Northwest LLC
Why Customer Reviews Matter Customer review management is essential for any business aiming to thrive in today’s digital landscape. If you’re a small business owner looking to streamline operations and elevate your brand, understanding the power of reviews is key. Quick Takeaways: – Importance: Revi…
Original Research
Harvard Business School · Original study ↗

Harvard Business School study cited by blog

Methodology documented
Industrymarketing
Plain Text
Restaurants on Yelp: 7% revenue increase per one star rating increase. Source: Harvard Business School (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/yelp-one-star-increase-restaurant-revenue
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<blockquote cite="https://lighthousedata.io/data/yelp-one-star-increase-restaurant-revenue" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>7%</strong> -- revenue increase per one star rating increase for Restaurants on Yelp<br><small>Source: Harvard Business School (2025) · <a href="https://lighthousedata.io/data/yelp-one-star-increase-restaurant-revenue" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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