B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
75%
75% -- abandonment rate for Online government service users (2025)
75% of users will abandon an online government service if it loads slowly or fails to function properly.
- Applies specifically when the online government service loads slowly or fails to function properly
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
U.S. Digital Service
Primary
Tier C
https://dimensionmarketresearch.com/report/digital-experience-monitoring-market/ ↗
Source Article
Digital Experience Monitoring Market Size, Share 2025-2034
Market Overview
The Global Digital Experience Monitoring Market size is projected to reach USD 4.6 billion in 2025 and grow at a compound annual growth rate of 16.3% to reach a value of USD 17.7 billion in 2034.
Digital Experience Monitoring (DEM) is a process that helps businesses understand how us…
Original Research
U.S. Digital Service
· Original study ↗
Methodology
Cited from U.S. Digital Service
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Online government service users: 75% abandonment rate. Source: U.S. Digital Service (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/users-abandon-slow-government-services
HTML Embed
<blockquote cite="https://lighthousedata.io/data/users-abandon-slow-government-services" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- abandonment rate for Online government service users<br><small>Source: U.S. Digital Service (2025) · <a href="https://lighthousedata.io/data/users-abandon-slow-government-services" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.