B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
80%
80% -- abandonment rate for new users (poor onboarding experience) (2026)
A poor onboarding experience can lead to user abandonment rates as high as 80%.
- Up to / as high as 80%
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
altersquare.io
Primary
Tier C
https://altersquare.io/blog/designing-interfaces-power-users-first-time-users ↗
Source Article
Designing Interfaces for Power Users vs First
Original Research
altersquare.io
· Original study ↗
Methodology
Cited statistic in UX blog; original study not identified
Methodology documented
Segmentation
Industryecommerce
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
new users (poor onboarding experience): 80% abandonment rate. Source: altersquare.io (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/poor-onboarding-abandonment-80
HTML Embed
<blockquote cite="https://lighthousedata.io/data/poor-onboarding-abandonment-80" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- abandonment rate for new users (poor onboarding experience)<br><small>Source: altersquare.io (2026) · <a href="https://lighthousedata.io/data/poor-onboarding-abandonment-80" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.