B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
36%
36% -- market share for United States (2026)
The United States represents 36% of the world's estimated BPO spend.
- Calculated based on HG Insights estimated spend and estimated global BPO market size of $138.8 billion
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
36%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
35
Freshness
95
Sources (2)
Ataraxis Management / HG Insights
Primary
Tier B
https://ataraxismgmt.com/global-outsourcing-ai-readiness-index/ ↗
Source Article
Global Outsourcing AI Readiness Index - Ataraxis
Last updated: June 2026
Country | Rank |
|---|---|
India | 1 |
Brazil | 2 |
Malaysia | 3 |
Hungary | 4 |
Philippines | 5 |
Country | Rank |
|---|---|
Chile | 6 |
Czechia | 7 |
South Africa | 8 |
Bulgaria | 9 |
Argentina | 10 |
Country | Rank |
|---|---|
Poland | 11 |
Indonesia | 12 |
Romania | 13 |
…
Also cited by
Ataraxis Management, Inc.
https://ataraxismgmt.com/global-outsourcing-ai-readiness-index/
2026-09-30
Original Research
Ataraxis Management / HG Insights
· Original study ↗
Methodology
Calculated by dividing US estimated BPO spend (HG Insights) by estimated global BPO market size of $138.8 billion
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
United States: 36% market share. Source: Ataraxis Management / HG Insights (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-bpo-spend-share-2026
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<blockquote cite="https://lighthousedata.io/data/us-bpo-spend-share-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>36%</strong> -- market share for United States<br><small>Source: Ataraxis Management / HG Insights (2026) · <a href="https://lighthousedata.io/data/us-bpo-spend-share-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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