B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

46%

46% -- share of consumers trusting online reviews as much as personal recommendations for consumers (2023)

2023  · BrightLocal

46% of consumers trust online reviews as much as personal recommendations according to a survey by BrightLocal.

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Attribution: BrightLocal View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
46%
Unit
Percentage
Data Vintage
2023
Entity
consumers
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
BrightLocal Primary Tier C
https://www.techmarketingengine.com/2023/11/28/boost-trust-conversions-review-request-strategy/ ↗
Confidence: 30/100 Vintage: 2023 Channel: Deep Crawl
Source Article
How IT Businesses Can Boost Trust & Conversions with a Review Request Strategy | Tech Marketing Engine
Building trust with potential clients is paramount if you want to have a successful business. Trust not only fosters long-term relationships but also serves as a catalyst for increasing conversions. In this digital age, where online presence plays a pivotal role, leveraging customer reviews can be a…
Original Research
BrightLocal · Original study ↗

Survey by BrightLocal, as cited by Tech Marketing Engine

Methodology documented
Industrymarketing RegionGlobal RoleAll marketers Channelmulti-channel
Plain Text
consumers: 46% share of consumers trusting online reviews as much as personal recommendations. Source: BrightLocal (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/trust-online-reviews-as-personal-recommendations-brightlocal
HTML Embed
<blockquote cite="https://lighthousedata.io/data/trust-online-reviews-as-personal-recommendations-brightlocal" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>46%</strong> -- share of consumers trusting online reviews as much as personal recommendations for consumers<br><small>Source: BrightLocal (2023) · <a href="https://lighthousedata.io/data/trust-online-reviews-as-personal-recommendations-brightlocal" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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