B Evidence Grade B Graded under review Safe to Cite Aging

91%

91% -- share of consumers trusting online reviews as much as personal recommendations for consumers aged 18-34 (2024)

2024  · BrightLocal

91% of consumers aged between 18-34 years old trust online reviews as much as personal recommendations.

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Attribution: BrightLocal View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
91%
Unit
Percentage
Data Vintage
2024
Entity
consumers aged 18-34
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
BrightLocal Primary Tier C
https://www.businesstechweekly.com/digital-and-online-marketing/social-media-marketing/e-commerce-cu… ↗
Confidence: 48/100 Vintage: 2024 Channel: Wayback
Source Article
Leveraging E-commerce Customer Reviews for Increased Sales and Customer Loyalty
Leveraging E-commerce Customer Reviews for Increased Sales and Customer Loyalty In the world of e-commerce, customer reviews play a pivotal role in building trust and loyalty with potential buyers. The power of online reviews cannot be understated, as they can make or break a business. With the rise…
Original Research
BrightLocal · Original study ↗

Study conducted by BrightLocal, cited by secondary publication

Methodology documented
Industrymarketing
Plain Text
consumers aged 18-34: 91% share of consumers trusting online reviews as much as personal recommendations. Source: BrightLocal (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/brightlocal-18-34-trust-online-reviews
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<blockquote cite="https://lighthousedata.io/data/brightlocal-18-34-trust-online-reviews" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>91%</strong> -- share of consumers trusting online reviews as much as personal recommendations for consumers aged 18-34<br><small>Source: BrightLocal (2024) · <a href="https://lighthousedata.io/data/brightlocal-18-34-trust-online-reviews" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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