B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
15.1%
15.1% -- negative review response rate for Texas used-car dealers (negative Google reviews) (2026-07)
15.1% of negative Google reviews (1–3 stars) for Texas used-car dealers received a public dealer response.
- Preliminary estimate as noted by the publisher
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
15.1%
Unit
Percentage
Data Vintage
2026-07
Entity
Sample Size
15,045
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
automotive.upup.one
Primary
Tier A
https://automotive.upup.one/research/georgia-dealers-answer-bad-reviews/ ↗
Source Article
Georgia Dealer Review Study: 37% of Negative Reviews Get a Reply (9× Michigan) | Automotive
In part one of this study, we showed that 96% of negative reviews of Michigan dealers go unanswered, and 88% of dealers have never replied to a single one. The natural assumption was that this is simply how the used-car market works.
Georgia broke that assumption.
In July 2026 we collected 15,416 ne…
Original Research
automotive.upup.one
· Original study ↗
Methodology
Publisher flags Texas figure as a preliminary estimate
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Texas used-car dealers (negative Google reviews): 15.1% negative review response rate. Source: automotive.upup.one (2026-07). Via Lighthouse Intelligence -- https://lighthousedata.io/data/texas-negative-review-response-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/texas-negative-review-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15.1%</strong> -- negative review response rate for Texas used-car dealers (negative Google reviews)<br><small>Source: automotive.upup.one (2026-07) · <a href="https://lighthousedata.io/data/texas-negative-review-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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