B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

0.6%

0.6% -- negative review response rate for Michigan independent used car dealerships (2026)

2026  · n=4,709  · automotive.upup.one

0.6% of negative Google reviews for independent used car dealerships in Michigan received a public dealer response.

  • Negative reviews defined as 1–3 star Google reviews
  • Dataset covers reviews from 2009–2026, with most from 2019 onward
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Attribution: automotive.upup.one View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
0.6%
Unit
Percentage
Data Vintage
2026
Entity
Michigan independent used car dealerships
Sample Size
4,709
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
automotive.upup.one Primary Tier A
https://automotive.upup.one/research/michigan-dealers-ignore-bad-reviews/ ↗
Confidence: 57/100 Vintage: 2026 Channel: Deep Crawl
Source Article
Michigan Used Car Dealer Review Study: 95.9% of Negative Reviews Went Unanswered | Automotive
Michigan put America on wheels. But when car buyers leave negative reviews for Michigan dealerships, the conversation is surprisingly one-sided. We analyzed 18,116 negative Google reviews left for Michigan car dealers to understand what customers complain about, how dealers react, and where operatio…
Original Research
automotive.upup.one · Original study ↗

4,709 negative Google reviews analyzed for independent dealers.

Methodology documented
Industrymarketing
Plain Text
Michigan independent used car dealerships: 0.6% negative review response rate. Source: automotive.upup.one (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/michigan-independent-dealers-response-rate
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<blockquote cite="https://lighthousedata.io/data/michigan-independent-dealers-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>0.6%</strong> -- negative review response rate for Michigan independent used car dealerships<br><small>Source: automotive.upup.one (2026) · <a href="https://lighthousedata.io/data/michigan-independent-dealers-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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