B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
4.8%
4.8% -- negative review response rate for Michigan used-car dealers (negative Google reviews, 2023-2026 slice) (2026-07)
4.8% of negative Google reviews for Michigan used-car dealers in the 2023–2026 slice received a public dealer response.
- Restricted to aligned 2023–2026 period slice
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
4.8%
Unit
Percentage
Data Vintage
2026-07
Entity
Sample Size
8,714
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
automotive.upup.one
Primary
Tier A
https://automotive.upup.one/research/georgia-dealers-answer-bad-reviews/ ↗
Source Article
Georgia Dealer Review Study: 37% of Negative Reviews Get a Reply (9× Michigan) | Automotive
In part one of this study, we showed that 96% of negative reviews of Michigan dealers go unanswered, and 88% of dealers have never replied to a single one. The natural assumption was that this is simply how the used-car market works.
Georgia broke that assumption.
In July 2026 we collected 15,416 ne…
Original Research
automotive.upup.one
· Original study ↗
Methodology
Aligned 2023-2026 period slice; 8,714 reviews in Michigan vs 8,743 in Georgia
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Michigan used-car dealers (negative Google reviews, 2023-2026 slice): 4.8% negative review response rate. Source: automotive.upup.one (2026-07). Via Lighthouse Intelligence -- https://lighthousedata.io/data/michigan-response-rate-2023-2026
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<blockquote cite="https://lighthousedata.io/data/michigan-response-rate-2023-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>4.8%</strong> -- negative review response rate for Michigan used-car dealers (negative Google reviews, 2023-2026 slice)<br><small>Source: automotive.upup.one (2026-07) · <a href="https://lighthousedata.io/data/michigan-response-rate-2023-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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