B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
25%
25% -- average roi for Supportbench (2023)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
83
Source
Supportbench
Primary
Tier A
https://www.supportbench.com/non-us-helpdesk-platforms-advanced-slas-portals-knowledge-base-without-… ↗
Source Article
Which non-US helpdesk platforms include advanced SLAs, portals, and knowledge base without add-ons?
If you’re looking for helpdesk platforms outside the US that include advanced SLAs, customizable portals, and knowledge bases as part of their base plans (no hidden costs), here’s what you need to know:
Key Takeaways:
- Supportbench: Offers dynamic SLA tracking, fully customizable portals, and AI-po…
Original Research
Supportbench
· Original study ↗
Methodology
Company earnings report
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
Supportbench: 25% average roi. Source: Supportbench (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/supportbench-average-roi
HTML Embed
<blockquote cite="https://lighthousedata.io/data/supportbench-average-roi" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- average roi for Supportbench<br><small>Source: Supportbench (2023) · <a href="https://lighthousedata.io/data/supportbench-average-roi" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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