B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
35%
35% -- item not as described claim growth rate for Europe and UK ecommerce merchants (2026-04)
Signifyd reported that 'item not as described' claims rose 35% in Europe and the UK from January to April 2026.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
35%
Unit
Percentage
Data Vintage
2026-04
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Signifyd
Primary
Tier B
https://verify.switchlabs.dev/blog/proof-of-delivery-chargeback-defense ↗
Source Article
"Order Not Received": Beating Delivery Chargebacks With Photo Proof
"Order Not Received": Beating Delivery Chargebacks With Photo Proof
You beat an "item not received" chargeback with a delivery photo that is verifiable rather than merely stored: it shows the parcel actually placed at a location, it carries a reliable capture timestamp and a location that matches th…
Original Research
Signifyd
· Original study ↗
Methodology
Signifyd fraud-prevention vendor report, 6 August 2026
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Europe and UK ecommerce merchants: 35% item not as described claim growth rate. Source: Signifyd (2026-04). Via Lighthouse Intelligence -- https://lighthousedata.io/data/signifyd-inad-claims-rise-europe-uk-2026
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<blockquote cite="https://lighthousedata.io/data/signifyd-inad-claims-rise-europe-uk-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>35%</strong> -- item not as described claim growth rate for Europe and UK ecommerce merchants<br><small>Source: Signifyd (2026-04) · <a href="https://lighthousedata.io/data/signifyd-inad-claims-rise-europe-uk-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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