B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

49%

49% -- item not as described claim growth rate for North America ecommerce delivery disputes (2026-04)

2026-04  · Signifyd

Item not as described claims increased by 49% in North America from January to April 2026 according to Signifyd.

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Attribution: Signifyd View source
Lighthouse Research Team
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Source verified Evidence graded
Value
49%
Unit
Percentage
Data Vintage
2026-04
Entity
North America ecommerce delivery disputes
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Signifyd Primary Tier C
https://verify.switchlabs.dev/blog/best-proof-of-delivery-software ↗
Confidence: 48/100 Vintage: 2026-04 Channel: Deep Crawl
Source Article
Best Proof of Delivery Software for High-Dispute Categories (2026)
Best Proof of Delivery Software for High-Dispute Categories (2026) Proof-of-delivery software splits into two things that are easy to confuse. Delivery platforms — Onfleet, Track-POD, Detrack, DispatchTrack — run the operation: routing, dispatch, driver app, tracking, and capture of a photo and sign…
Original Research
Signifyd · Original study ↗

Signifyd fraud/chargeback data cited by vendor blog

Methodology documented
Industrymarketing
Plain Text
North America ecommerce delivery disputes: 49% item not as described claim growth rate. Source: Signifyd (2026-04). Via Lighthouse Intelligence -- https://lighthousedata.io/data/item-not-as-described-claims-rise-49-na-2026
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<blockquote cite="https://lighthousedata.io/data/item-not-as-described-claims-rise-49-na-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>49%</strong> -- item not as described claim growth rate for North America ecommerce delivery disputes<br><small>Source: Signifyd (2026-04) · <a href="https://lighthousedata.io/data/item-not-as-described-claims-rise-49-na-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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