B Evidence Grade B Graded under review Safe to Cite Recent

31%

31% -- customer engagement increase for Salesforce Marketing Cloud users (2025)

2025  · Salesforce

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Attribution: Salesforce View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
31%
Unit
Percentage
Data Vintage
2025
Entity
Salesforce Marketing Cloud users
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Salesforce Primary Tier B
https://diconium.com/en/about-us/partner/salesforce/marketing-cloud ↗
Confidence: 53/100 Vintage: 2025 Channel: Deep Crawl
Source Article
Salesforce Marketing Cloud | diconium
Salesforce Marketing cloud Maximize your marketing ROI with Marketing Cloud Maximizing your marketing efforts requires an understanding of customer needs and building strong, lasting relationships that enhance your brand’s value. At the same time, marketers are under pressure to be efficient, genera…
Original Research
Salesforce · Original study ↗

Vendor-reported benefit figures from Salesforce Marketing Cloud customer research, cited by partner diconium

Methodology documented
Industrymarketing
Plain Text
Salesforce Marketing Cloud users: 31% customer engagement increase. Source: Salesforce (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/salesforce-marketing-cloud-engagement-increase
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<blockquote cite="https://lighthousedata.io/data/salesforce-marketing-cloud-engagement-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31%</strong> -- customer engagement increase for Salesforce Marketing Cloud users<br><small>Source: Salesforce (2025) · <a href="https://lighthousedata.io/data/salesforce-marketing-cloud-engagement-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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