B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
53%
53% -- repeat purchase probability for ecommerce customers who made a second order (2025)
RJMetrics found that customers who place a second order within their first year have a 53% likelihood of making a third purchase.
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Lighthouse Research Team
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Evidence graded
Value
53%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
RJMetrics
Primary
Tier C
https://retentionedge.co/p/getting-to-the-second-sale ↗
Source Article
Getting to the Second Sale
- The Retention Edge by MobiLoud
- Posts
- Getting to the Second Sale
Getting to the Second Sale
The Make or Break Moment for Ecommerce Brands
We can go deep into the weeds in terms of email, SMS, push marketing, loyalty programs, retargeting, and a hundred other subjects.
But really, retention ofte…
Original Research
RJMetrics
· Original study ↗
Methodology
Likelihood of a third purchase among customers who made a second order; cited from RJMetrics.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
ecommerce customers who made a second order: 53% repeat purchase probability. Source: RJMetrics (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/rjmetrics-third-purchase-probability
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<blockquote cite="https://lighthousedata.io/data/rjmetrics-third-purchase-probability" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>53%</strong> -- repeat purchase probability for ecommerce customers who made a second order<br><small>Source: RJMetrics (2025) · <a href="https://lighthousedata.io/data/rjmetrics-third-purchase-probability" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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