B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

65%

65% -- repeat purchase probability for ecommerce customers (sixth or seventh purchase) (2025)

2025  · Omniconvert

By the sixth or seventh purchase, the probability of an ecommerce customer making another purchase climbs to 65-70% or higher according to Omniconvert research.

  • Reported as a range: 65-70% or higher
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Attribution: Omniconvert View source
Lighthouse Research Team
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Source verified Evidence graded
Value
65%
Unit
Percentage
Data Vintage
2025
Entity
ecommerce customers (sixth or seventh purchase)
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Omniconvert Primary Tier C
https://retentionedge.co/p/getting-to-the-second-sale ↗
Confidence: 48/100 Vintage: 2025 Channel: Wayback
Source Article
Getting to the Second Sale
- The Retention Edge by MobiLoud - Posts - Getting to the Second Sale Getting to the Second Sale The Make or Break Moment for Ecommerce Brands We can go deep into the weeds in terms of email, SMS, push marketing, loyalty programs, retargeting, and a hundred other subjects. But really, retention ofte…
Original Research
Omniconvert · Original study ↗

Range of 65-70% (or higher) reported; midpoint 67.5 used. Cited from Omniconvert.

Methodology documented
Industrymarketing
Plain Text
ecommerce customers (sixth or seventh purchase): 65% repeat purchase probability. Source: Omniconvert (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/omniconvert-return-sixth-seventh-purchase
HTML Embed
<blockquote cite="https://lighthousedata.io/data/omniconvert-return-sixth-seventh-purchase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>65%</strong> -- repeat purchase probability for ecommerce customers (sixth or seventh purchase)<br><small>Source: Omniconvert (2025) · <a href="https://lighthousedata.io/data/omniconvert-return-sixth-seventh-purchase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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