B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
58%
58% -- review volume increase for Businesses that switch review requests from email to text (SMS) (2021)
Some businesses that switch from email to text review requests have been found to increase their volume of reviews by 58%.
- Applies conditionally to 'some businesses'
- Specific study or methodology details are not cited in the text
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
58%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Text Request
Primary
Tier C
https://www.textrequest.com/blog/review-request-text-templates/ ↗
Source Article
15 Text Templates for Requesting Customer Reviews
15 Text Templates for Requesting Customer Reviews
Consumers expect your business to have reviews they can read before they decide to take a next step with you. Your goal is to make sure you have enough of them to give potential customers an accurate picture of how great you are!
But how do you go ab…
Original Research
Text Request
· Original study ↗
Methodology
Applies conditionally to 'some businesses' that switched from email to text; original study not named
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Businesses that switch review requests from email to text (SMS): 58% review volume increase. Source: Text Request (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/review-volume-increase-email-to-sms
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<blockquote cite="https://lighthousedata.io/data/review-volume-increase-email-to-sms" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>58%</strong> -- review volume increase for Businesses that switch review requests from email to text (SMS)<br><small>Source: Text Request (2021) · <a href="https://lighthousedata.io/data/review-volume-increase-email-to-sms" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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