B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
60%
60% -- adoption rate for US retail professionals (2024-09)
60% of US retail professionals stated that charging customers for returns resulted in increased adoption of their free return methods.
- Based on self-reported survey responses from retail professionals regarding adoption of free return methods when paid returns are implemented.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2024-09
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Source
Emarketer
Primary
Tier B
https://articles-na1.emarketer.com/archive ↗
Source Article
Article Archive
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Original Research
Emarketer
· Original study ↗
Methodology
Survey by National Retail Federation (NRF) and Happy Returns
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US retail professionals: 60% adoption rate. Source: Emarketer (2024-09). Via Lighthouse Intelligence -- https://lighthousedata.io/data/retail_professionals_charging_for_returns
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<blockquote cite="https://lighthousedata.io/data/retail_professionals_charging_for_returns" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- adoption rate for US retail professionals<br><small>Source: Emarketer (2024-09) · <a href="https://lighthousedata.io/data/retail_professionals_charging_for_returns" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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