B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
36%
36% -- repeat purchase increase for businesses using workflow automation (2025)
Businesses using workflow automation saw a 36% increase in repeat purchases.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
36%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
sobot.io
Primary
Tier C
https://www.sobot.io/article/customer-service-automation-solutions-2025/ ↗
Source Article
Customer Service Automation Solutions for Modern Businesses 2025
Imagine a world where your customers get instant answers, no matter the time or day. That’s the magic of customer service automation solutions. These tools are reshaping how businesses interact with their audience. Did you know 90% of consumers prefer the speed of virtual agents? Or that automation …
Original Research
sobot.io
· Original study ↗
Methodology
Vendor blog, unspecified source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
businesses using workflow automation: 36% repeat purchase increase. Source: sobot.io (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/repeat-purchases-increase-36
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<blockquote cite="https://lighthousedata.io/data/repeat-purchases-increase-36" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>36%</strong> -- repeat purchase increase for businesses using workflow automation<br><small>Source: sobot.io (2025) · <a href="https://lighthousedata.io/data/repeat-purchases-increase-36" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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