B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

16%

16% -- retention rate difference for referral customers vs non-referral customers (2022)

2022  · digitalfirst.ai

The retention rate for referral customers is 16% higher than for non-referral customers.

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Attribution: digitalfirst.ai View source
Lighthouse Research Team
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Source verified Evidence graded
Value
16%
Unit
Percentage
Data Vintage
2022
Entity
referral customers vs non-referral customers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
digitalfirst.ai Primary Tier C
https://www.digitalfirst.ai/blog/growth-hacking?__vbtrk=MjA4MzgwOjA6c29jaWFsbWVkaWE6ZmFjZWJvb2s=&__v… ↗
Confidence: 48/100 Vintage: 2022 Channel: Deep Crawl
Source Article
What is Growth Hacking, and How Can You Use It to Grow Your Business In 2022?
After years as Digital First AI, we are happy to announce our rebrand to DFIRST AI. This rebranding reflects our expanded focus on AI-driven creative tools and our commitment to new possibilities for creators everywhere. Try our new platform for free. What is Growth Hacking, and How Can You Use It t…
Original Research
digitalfirst.ai · Original study ↗

Blog article citing general referral marketing research; original study not named.

Methodology documented
Industrymarketing
Plain Text
referral customers vs non-referral customers: 16% retention rate difference. Source: digitalfirst.ai (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/referral-customer-retention-16-higher
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<blockquote cite="https://lighthousedata.io/data/referral-customer-retention-16-higher" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>16%</strong> -- retention rate difference for referral customers vs non-referral customers<br><small>Source: digitalfirst.ai (2022) · <a href="https://lighthousedata.io/data/referral-customer-retention-16-higher" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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