B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
50%
50% -- nps increase for Redcliffe Labs (2026)
Redcliffe Labs saw a 50% increase in Net Promoter Scores after enabling patients to message or call without switching platforms.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
50%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Redcliffe Labs
Primary
Tier C
https://worldbusinessoutlook.com/why-businesses-are-replacing-traditional-phone-channels-with-in-app… ↗
Source Article
Why Businesses Are Replacing Traditional Phone Channels With In
Original Research
Redcliffe Labs
· Original study ↗
Methodology
Company case study
Methodology documented
Segmentation
IndustryHealthcare
Company SizeMid-market
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
Redcliffe Labs: 50% nps increase. Source: Redcliffe Labs (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/redcliffe-labs-nps-increase-50
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<blockquote cite="https://lighthousedata.io/data/redcliffe-labs-nps-increase-50" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>50%</strong> -- nps increase for Redcliffe Labs<br><small>Source: Redcliffe Labs (2026) · <a href="https://lighthousedata.io/data/redcliffe-labs-nps-increase-50" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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