B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
31%
31% -- nps increase for Payments-sector client using Atento AI Studio (2024)
A payments-sector client using Atento AI Studio saw a 31% upward trend/increase in NPS between January and December 2024.
- Case study reported by vendor (Atento)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
31%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Atento
Primary
Tier A
https://atento.com/pb/imprensa_post/atento-democratiza-o-uso-de-inteligencia-artificial-na-experienc… ↗
Source Article
Atento no Atento democratiza o uso de Inteligência Artificial na experiência do cliente e do colaborador
Original Research
Atento
· Original study ↗
Methodology
Company-reported case study: NPS upward trend of 31% during the Jan-Dec 2024 implementation period
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Payments-sector client using Atento AI Studio: 31% nps increase. Source: Atento (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/atento-payments-nps-increase-31-pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/atento-payments-nps-increase-31-pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31%</strong> -- nps increase for Payments-sector client using Atento AI Studio<br><small>Source: Atento (2024) · <a href="https://lighthousedata.io/data/atento-payments-nps-increase-31-pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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