B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
84%
84% -- client retention rate for Professional-services firms (average) (2026)
The average professional-services firm retains 84% of its clients year over year.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
84%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Bain & Company
Primary
Tier C
https://agencypro.app/statistics/client-retention-statistics ↗
Source Article
Client Retention Statistics for Agencies (2026)
Original Research
Bain & Company
· Original study ↗
Methodology
Year-over-year client retention; attributed to Bain & Company in source table
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Professional-services firms (average): 84% client retention rate. Source: Bain & Company (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/professional-services-client-retention-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/professional-services-client-retention-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>84%</strong> -- client retention rate for Professional-services firms (average)<br><small>Source: Bain & Company (2026) · <a href="https://lighthousedata.io/data/professional-services-client-retention-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.