B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
40%
40% -- support ticket reduction rate for Stores using proactive return updates (2026)
Proactive return updates cut support tickets by 40%.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
60
Freshness
95
Source
Forthroute
Primary
Tier B
https://forthroute.io/blog/authors/hylke-reitsma ↗
Source Article
Hylke Reitsma — Forthroute Blog
ReturnBear Acquired by Redo: What It Means for Shopify
Redo acquired ReturnBear on Feb 11, 2026, folding it into its international returns platform. Here's what Shopify merchants should do next.
← Back to Blog
Hylke Reitsma
Co-founder & Supply Chain Specialist · Replit Race to Revenue Cohort #1
Hylk…
Original Research
Forthroute
· Original study ↗
Methodology
Vendor-published benchmark; methodology not stated.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Stores using proactive return updates: 40% support ticket reduction rate. Source: Forthroute (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/proactive-return-updates-cut-support-tickets-40
HTML Embed
<blockquote cite="https://lighthousedata.io/data/proactive-return-updates-cut-support-tickets-40" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- support ticket reduction rate for Stores using proactive return updates<br><small>Source: Forthroute (2026) · <a href="https://lighthousedata.io/data/proactive-return-updates-cut-support-tickets-40" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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