B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
30%
30% -- support ticket reduction rate for Shopify stores using estimated delivery date apps (2026)
Showing estimated delivery dates on product pages reduces 'when will my order arrive' support tickets by 30% to 50% on standard ecommerce stores.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
libautech.com
Primary
Tier C
https://www.libautech.com/best-shopify-apps/optimize-your-shopify-store-with-top-delivery-and-pickup… ↗
Source Article
8 Best Shopify Delivery & Pickup Apps (2026)
8 Best Shopify Delivery & Pickup Apps (2026)
Last updated: April 2026 · Pricing and ratings verified from live Shopify App Store listings on April 30, 2026. Reviewed by the Libautech team — builders of Built for Shopify apps used by 5,000+ merchants across 50+ countries.
Key Takeaways
- Shopify deli…
Original Research
libautech.com
· Original study ↗
Methodology
Range 30-50%; midpoint reported. Source cites cart abandonment studies on shipping uncertainty.
Methodology documented
Segmentation
Industryecommerce
Cite this stat
Plain Text
Shopify stores using estimated delivery date apps: 30% support ticket reduction rate. Source: libautech.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/eta-display-support-ticket-reduction
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<blockquote cite="https://lighthousedata.io/data/eta-display-support-ticket-reduction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- support ticket reduction rate for Shopify stores using estimated delivery date apps<br><small>Source: libautech.com (2026) · <a href="https://lighthousedata.io/data/eta-display-support-ticket-reduction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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