B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

55%

55% -- return intention rate for consumers in UK & Ireland (2023)

2023  · n=3,000  · InternetRetailing

55% of consumers in the UK and Ireland expected to return unwanted items after Christmas.

  • Reflects post-Christmas return expectations rather than year-round return rates
  • Based on self-reported consumer intentions
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Attribution: InternetRetailing View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
55%
Unit
Percentage
Data Vintage
2023
Entity
consumers in UK & Ireland
Sample Size
3,000
Geography
EMEA
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

63/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
InternetRetailing Primary Tier B
https://internetretailing.net/guest-comment-fraud-as-a-service-the-underground-network-causing-havoc… ↗
Confidence: 34/100 Vintage: 2023 Channel: Deep Crawl
Source Article
GUEST COMMENT Fraud-as-a-service: the underground network causing havoc with retailers’ return policies - InternetRetailing
According to research, on average, retailers receive around 16% of items purchased back as a return. The NRF (National Retail Federation) says retailers are losing around 10% of the price of returned items to fraud. It’s costing retailers billions globally. Networks of fraudsters are using the dark …
Original Research
InternetRetailing · Original study ↗

According to our own research

Methodology documented
IndustryRetail RegionEMEA
Plain Text
consumers in UK & Ireland: 55% return intention rate. Source: InternetRetailing (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/post-christmas-return-intention
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<blockquote cite="https://lighthousedata.io/data/post-christmas-return-intention" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>55%</strong> -- return intention rate for consumers in UK & Ireland<br><small>Source: InternetRetailing (2023) · <a href="https://lighthousedata.io/data/post-christmas-return-intention" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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