B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
70%
70% -- customer loss rate for businesses without good websites (2025)
As much as 70-80% of potential customers are lost to businesses lacking good websites.
- Reported as a range: 'As much as 70-80%'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
70%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
swflmediaconsultants.com
Primary
Tier C
https://www.swflmediaconsultants.com/digital-marketing-services ↗
Source Article
Digital Marketing | Southwest Florida Media Consultants
Digital marketing services can, simply put, transform your business for the better by:
- generating an increased flow of qualified leads and sales
- enhancing your brand’s awareness among current and prospective customers
- strengthening brand loyalty
Marketing Strategy
For digital marketing campaig…
Original Research
swflmediaconsultants.com
· Original study ↗
Methodology
Range 70-80%; midpoint 75% used
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
businesses without good websites: 70% customer loss rate. Source: swflmediaconsultants.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/poor-website-customer-loss
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<blockquote cite="https://lighthousedata.io/data/poor-website-customer-loss" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>70%</strong> -- customer loss rate for businesses without good websites<br><small>Source: swflmediaconsultants.com (2025) · <a href="https://lighthousedata.io/data/poor-website-customer-loss" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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