B
Evidence Grade B
Graded
under review
Safe to Cite
Current
13%
13% -- recommendation rate for consumers experiencing very poor service (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
13%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
atidiv.com
Primary
Tier C
https://atidiv.com/ai-powered-inbound-call-center-customer-service/ ↗
Source Article
AI Powered Inbound Call Center: The Future of Service 2026
Original Research
atidiv.com
· Original study ↗
Methodology
Cited as 'studies show' without named source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers experiencing very poor service: 13% recommendation rate. Source: atidiv.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/poor-service-recommendation-rate
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<blockquote cite="https://lighthousedata.io/data/poor-service-recommendation-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>13%</strong> -- recommendation rate for consumers experiencing very poor service<br><small>Source: atidiv.com (2026) · <a href="https://lighthousedata.io/data/poor-service-recommendation-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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