B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
15%
15% -- online purchase return rate for US online retail (2022)
The National Retail Federation reported in 2022 that over 15% of online purchases were returned.
- Reported as 'over 15%'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
15%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
National Retail Federation
Primary
Tier B
https://therealfish.agency/the-big-shift-renewing-retail-in-the-age-of-hybrid-shopping/ ↗
Source Article
The Big Shift: Renewing Retail in the age of Hybrid Shopping - Fish Agency
We’re entering the next revolution of the retail industry – the adaptation of hybrid shopping. With the shift to on-line shopping, and the decline in bricks and mortar, retailers are not picking a channel; rather they are trying to service both.
To maximize the bricks and mortar investments they wan…
Original Research
National Retail Federation
· Original study ↗
Methodology
National Retail Federation 2022 report, cited by Fish Agency
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US online retail: 15% online purchase return rate. Source: National Retail Federation (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/online-purchase-return-rate-2022
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<blockquote cite="https://lighthousedata.io/data/online-purchase-return-rate-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- online purchase return rate for US online retail<br><small>Source: National Retail Federation (2022) · <a href="https://lighthousedata.io/data/online-purchase-return-rate-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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