B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
28
28 -- average nps for wholesale sector (2023)
The Dutch wholesale sector achieved an average Net Promoter Score (NPS) of +28 in the 2023 benchmark report.
- Slightly decreased compared to the previous year
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
28
Unit
Score
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
86
Source
Integron
Primary
Tier A
https://www.frankwatching.com/archive/2023/04/24/klantloyaliteit-b2b-onderzoek/ ↗
Source Article
Klantloyaliteit in B2B wordt steeds belangrijker [onderzoek]
Klantloyaliteit in B2B wordt steeds belangrijker [onderzoek]
Hoe staat het ervoor met de klantloyaliteit in B2B? Zijn hierin verschillen te zien tussen branches? En hoe kun je bijdragen aan de optimale klant- en medewerkingsbeleving? Een duik in de cijfers.
Klantloyaiteit in de Nederlandse B2B-secto…
Original Research
Integron
· Original study ↗
Methodology
Based on the NPS benchmark report 'Customer experience in Nederland 2023' by Integron
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
wholesale sector: 28 average nps. Source: Integron (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/nps-wholesale-2023
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<blockquote cite="https://lighthousedata.io/data/nps-wholesale-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>28</strong> -- average nps for wholesale sector<br><small>Source: Integron (2023) · <a href="https://lighthousedata.io/data/nps-wholesale-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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