B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

14%

14% -- profit growth rate for manufacturers with mature digital customer journeys (2023)

2023  · n=1,500  · Google Cloud

Manufacturers with the most mature digital customer journeys saw a 14% increase in profit over the past 12 months.

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Attribution: Google Cloud View source
Lighthouse Research Team
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Source verified Evidence graded
Value
14%
Unit
Percentage
Data Vintage
2023
Entity
manufacturers with mature digital customer journeys
Sample Size
1,500
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
60
Independence
30
Methodology
45
Freshness
79
Google Cloud Primary Tier A
https://martech360.com/customer-experience/customer-experience-boosts-sales-but-data-silos-create-ro… ↗
Confidence: 59/100 Vintage: 2023 Channel: Cc Extraction
Source Article
Customer Experience Boosts Sales, but Data Silos Create Roadblocks for Manufacturers, According to New Google Cloud Study
Customer Experience Boosts Sales, but Data Silos Create Roadblocks for Manufacturers, According to New Google Cloud Study Ahead of Hannover Messe, one of the largest manufacturing events in the world, Google Cloud announced new global research that found that manufacturers who provide immersive and …
Original Research
Google Cloud · Original study ↗

Global survey conducted by IDC sponsored by Google Cloud.

Methodology documented
Channelcommon_crawl
Plain Text
manufacturers with mature digital customer journeys: 14% profit growth rate. Source: Google Cloud (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/manufacturers-profit-increase-2023
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<blockquote cite="https://lighthousedata.io/data/manufacturers-profit-increase-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>14%</strong> -- profit growth rate for manufacturers with mature digital customer journeys<br><small>Source: Google Cloud (2023) · <a href="https://lighthousedata.io/data/manufacturers-profit-increase-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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